Shipping Policy

Thank you for shopping with The Word Works Wonders! We are committed to providing you with the best shopping experience, including a smooth and reliable shipping process. Please read our shipping policy below for important information about how we handle orders, processing times, shipping methods, and more.

Processing Time

All orders are processed within 3 business days (excluding weekends and holidays). You will receive a notification via email when your order has been shipped.
Please note that orders placed during peak times (e.g., holidays or sales events) may take longer to process. We appreciate your patience during these times.

Shipping Rates & Delivery Times

We offer several shipping options, depending on your location and preference:

Standard Shipping:

Shipping times are estimates and may vary depending on factors such as your location, weather conditions, and carrier delays. Please allow extra time during holidays or busy seasons.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment. Please allow 24-48 hours for tracking information to update.

Shipping Issues & Delays

If your order has not arrived within the expected delivery time or if there is an issue with your shipment, please reach out to our customer service team at info@thewordworkswonders.com. We will work with you and the shipping carrier to resolve the issue.
We are not responsible for delays caused by weather, customs processing, or carrier issues, but we will do our best to assist you.

Order Modifications & Address Changes

If you need to modify your shipping address or make other changes to your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes.

International Shipping

For international orders, please be aware that you may be subject to additional customs duties, taxes, or fees. These charges are determined by your country's customs regulations and are your responsibility.
Delivery times for international orders may vary due to customs processing.

Damaged or Lost Items

If your order is damaged or lost in transit, please contact us immediately. We will assist you in filing a claim with the carrier and getting your items replaced or refunded, if applicable.

Returns & Exchanges

For information on returns, exchanges, and refunds, please see our Returns and Refunds page.

Thank you for choosing The Word Works Wonders! We appreciate your business and strive to provide the best shopping experience possible. If you have any questions or concerns, don't hesitate to reach out to us at info@thewordworkswonders.com.